Hospitality and tourism are important sectors of any economy. In the service sector, achieving a level of service quality that satisfies customers usually results in a competitive advantage in the market. The concept of service quality in hotels has been the subject of many research studies and there are numerous published works in the field.
The North Eastern, Jarrow, 1980s. It was built by Charles Palmer as accommodation for senior medical staff who manned the naer by Palmer Memorial Hospital. (Image: All photographs courtesy of Paul Perry)Our recent features on Scotswood Road and Gateshead High Street recalled how each location was said to have boasted dozens of pubs at one time or another in the late 19th into the 20th centuries.The exact numbers are apocryphal, but there are thought to have been more than 50 lining both sides of Newcastle’s famous Scotswood Road, while there were more than 30 across the River Tyne along the length of the High Street in Gateshead.Many of those old pubs, serving generations of Tyneside’s hard working, hard drinking men, are long since vanished victims of gradual de industrialisation, mass demolition, people moving away and changing tastes and habits.Another town which was once home to an impressive number of pubs was Jarrow, in South Tyneside.Famous as the home of the Venerable Bede in the 8th century and, much later, for its 1936 Jarrow Crusade, the town expanded at a rapid rate hand in hand with Palmer’s giant steelworks and shipyard which became, by far, the major local employer.And, naturally, working men in Jarrow like elsewhere enjoyed a drink or two.He says: “At one time or another, there were 54 pubs in Jarrow, which was quite an astonishing figure.”They catered for the town’s thousands of workers.
Under the hood it has a 10th Generation Intel Core i5 1.6Ghz processor, 8GB of RAM, a larger 512GB SSD drive, and a backlit keyboard. The laptop also doesn’t skimp on connectivity, flaunting two USB 3.1 ports, two USB 2.0 ports, HDMI, Bluetooth 5.0, a MicroSD card reader and is WiFi 6 ready. For security, it has a fingerprint reader built into the trackpad.
The airline restriction, which took effect March 21, bans many electronics from the cabins of planes flying directly to the United States from airports in eight countries. Passengers on those flights must place electronic devices larger than cellphones in their checked luggage. The United Kingdom, which possesses the same intelligence, implemented a similar rule this month for airplanes flying from six countries, including two that are not on the US list..